Twenty years of building for other people’s clients. Now for yours.
Refined Digital is Matthias & Kirsty Law. Matthias has been building for the web since 2004 and has shipped more than a hundred sites, most of them under someone else’s logo.
The short version
For the last twenty years Matthias has been the developer agencies brought in when a project actually mattered. Design studios in New Zealand and Australia would hand over the design and he’d build the whole site. It’s good work, and we still do some of it, the partners page explains how.
What it also gave him was a long view of what happens to a website after launch. He’d build something fast, careful and well-made, hand it over, and watch it slowly stop being any of those things. Nobody was responsible for it. The agency had moved on to the next project, the client didn’t know what to ask for, and two years later the site was slow, out of date and running software with holes in it.
Refined Digital exists to close that gap. We build the site, then we host it, monitor it, update it and keep its content current, for as long as you want us to. That’s why there’s a care plan on every proposal, and why the only sites we host are the ones we build. A website you own but nobody maintains isn’t an asset. It’s a liability with your logo on it.
Who else you’ll talk to
Kirsty, our Managing Director, looks after our clients and Matthias the code. She’s usually the first person you hear from. She puts the proposal together, keeps the project on schedule, and checks in once your site is live.
If it’s about the build, she brings Matthias in and you talk to him directly. Everything else, she has covered.
What working together is like
A direct line
Questions about the build go straight to the person writing the code, and Kirsty keeps everything else moving. Nobody relays your question and comes back a day later with half an answer.
Fixed prices
The proposal says what it costs and what’s in it. Scope can move; the price for the agreed scope doesn’t.
No surprises
Anything outside the agreed scope gets quoted in writing before work starts. You’ll never open an invoice you weren’t expecting.
You keep the keys
Your domain, your content, your accounts, in your name. If you ever leave, you leave with everything.
Where we work from
Christchurch, New Zealand, with clients across New Zealand, Australia and beyond. Most of the work runs async with one call a week, which suits people who’d rather have the work done than sit in meetings about it.
Tell us about your project.
Send a few details and you’ll get a straight answer within two business days: whether we’re a fit, roughly what it would cost, and how long it would take.